Aurora MyChart Login: Everything You Need to Know, Asked and Answered

Q: What exactly is Aurora MyChart, and why would I use it?
A: Good question. If you’re a patient, you can use Livewell with Advocate Aurora Health, then Aurora MyChart is your personal medical hub. It’s an online platform where you can check test results, book or cancel appointments, message your doctor, and handle billing — all without having to call anyone or wait on hold. It’s like having your clinic in your pocket, basically.

Q: Okay, so how do I get into it?
A: You’ll want to start by going to the official login page here: https://livewell.aah.org/chart/Authentication/Login

Once you’re there, just enter your username and password, then hit “Sign In.” That’s it.

Q: What if I don’t have an account yet?
A: No worries — you can sign up in a couple ways:

• If you were given an activation code during a recent visit, use that for faster sign-up.

• No code? Click “Sign Up Online” and enter your name, birth date, and some other info to verify your identity.

Either way, it only takes a few minutes.

Q: And if I forget my login?
A: Happens to all of us. Just click “Forgot Username?” or “Forgot Password?” on the login screen. You’ll be walked through the steps to reset things.

Q: Can I use this on my phone?
A: Absolutely. Just download the MyChart app from the App Store or Google Play. When it asks you to select a provider, choose Advocate Aurora Health and log in with the same username and password you’d use on a computer.

Pay My Bills Using Aurora MyChart

Inside your Aurora MyChart account, there’s a Billing section where you can:

• See all charges and payment history

• Make secure payments

• Sign up for paperless billing

• Get detailed billing statements

Bonus tip: You can also use Pay as Guest if you just want to quickly pay a bill without logging in. You’ll just need your account number and some patient info (like date of birth).

Need Help Logging In?

If something isn’t working or you’re stuck with your account, contact MyChart support:

Aurora MyChart Help Desk: 1-855-624-9366
Email: send message to [email protected]
They’re friendly and can help with login problems, tech issues, or questions about your portal access.

FAQs – Aurora MyChart Edition

Can I view my COVID-19 test or vaccine results in MyChart?

Yes, COVID-19 test results and vaccination records are usually available within 24–48 hours after testing or updates. Look under “Test Results” or “Immunizations.”

Is this only for people who go to Aurora clinics?

Mainly yes, but if you’ve visited any Advocate Aurora Health location — even urgent care — your records are likely in there.

What if I have kids or aging parents I care for?

You can request proxy access to manage someone else’s MyChart account (like a child or family member). Just check the “Sharing” section in your settings.

How secure is all this?

Very. It’s protected with encrypted technology and password access. Just don’t share your login with anyone you don’t trust.

Can I message my doctor anytime?

You can send non-urgent messages 24/7. Your doctor’s office will usually reply within a business day or two. Not for emergencies though.

What payment methods can I use?

Inside the portal, you can pay by credit card, debit card, or linked accounts. Payment plans might be available depending on your bill.

Do I need to log in every time I want to see a test result?

Unless you’re using Face ID or auto-login on the app, yes. But the app makes that easier — just one tap if set up correctly.

Will I get alerts when there’s something new?

Yes! You’ll get email or app notifications when a new test result is available, a bill is posted, or your doctor replies to a message.