UTMB MyChart Login: A Quick Guide to Your Patient Portal

UTMB MyChart is more than just a login screen — it’s your personal connection to everything happening with your care at the University of Texas Medical Branch. Whether you’re managing your health from home or on the go, MyChart gives you secure access to your medical records, communication with your providers, and tools to help you stay organized between visits.

If you’re new to the portal or just looking for a refresher, here’s everything you need to know to get started.

What Is UTMB MyChart?

UTMB MyChart is a free online portal that allows patients at the University of Texas Medical Branch to access their health information anytime. Once logged in, users can:

• View test and lab results

• Refill medications

• Schedule or cancel appointments

• Send secure messages to their care team

• Check past visit summaries and instructions

• Access vaccination history, imaging, and referrals

It’s a practical tool for patients who want to stay on top of their care, ask non-urgent questions, or prepare for upcoming visits.

How to Log In to UTMB MyChart

To access your account:

1. Go to the official login page: https://mychart.utmb.edu

2. Enter your UTMB MyChart Username

3. Type in your Password

4. Click “Sign In”

Once signed in, you’ll be directed to your personal health dashboard.

First-Time Users: Creating an Account

If this is your first time using MyChart, click “Sign Up Now” on the login page.

You can sign up using:

• An activation code provided during your clinic visit

• Or, register without a code by verifying your personal information (like your name, birth date, and ZIP code)

The process is straightforward and only takes a few minutes.

Forgot Login Details?

No need to worry — use the “Forgot Username?” or “Forgot Password?” links below the login box. You’ll be guided through a quick recovery process via email or text message.

Accessing UTMB MyChart on Mobile

The MyChart mobile app is available in the Apple App Store and Google Play Store. Once installed, search for UTMB Health when prompted to choose your provider.

The app lets you:

• Receive push notifications for test results or messages

• Access your medical info anytime

• Check-in for appointments

• Upload photos or documents requested by your care team

Pay My Bills Through MyChart

Billing is simple through the UTMB MyChart platform. After logging in:

• Go to the Billing section

• View current balances and past statements

• Make payments securely by card

• Set up paperless billing options

• Request payment plans (if eligible)

If you’re helping someone else or don’t have an account, the “Pay as Guest” feature lets you make a payment using their account number and date of birth.

Got Questions? or Need Help Logging In?

If you’re having trouble accessing your UTMB MyChart account, contact their support line:

UTMB MyChart Support: 1-877-633-4991
(Available Monday through Friday during business hours)

They can assist with technical issues, login problems, and account recovery.

FAQs – UTMB MyChart

Will I see my COVID-19 test results in MyChart?

Yes. Once processed, your COVID-19 results will be posted in the “Test Results” section. You’ll also get a notification if alerts are turned on.

Can I download proof of vaccinations?

You can. Just head to “Immunizations” and select the vaccine you need — flu, COVID-19, or others — then print or download the documentation.

What if I need a copy of my lab results?

Lab results are accessible under “Test Results.” You can view details, doctor comments, and download a copy if needed.

Can I message my provider about symptoms?

Yes, but only for non-urgent issues. Go to “Messages,” select your provider, and write a quick note. They’ll typically reply within 1–2 business days.

Is proxy access available for family members?

Yes. UTMB allows proxy access for parents, guardians, or caregivers. Visit the “Sharing” or “Proxy Access” section to request it.

How do I set up payment plans?

Under “Billing,” you may see a link for “Payment Plans.” If not, you can call the billing office directly to discuss flexible options.

Can I schedule or cancel appointments in the portal?

Absolutely. Use the “Appointments” section to book, reschedule, or cancel most visits without having to call.

What if my doctor is outside the UTMB system?

Only care within UTMB Health shows up in this MyChart portal. If you see doctors outside UTMB, you may need a separate MyChart login for that system.